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Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature brings the age-old practice of providing a neighbor your house key into the modern age. It removes the need for physical keys or keypad codes and permits you to manage who can access your Dover home and for how long. Discover more about how it works with your ADT home security system and Google Nest surveillance. 

How Does ADT Trusted Neighbor Work?

You likely have neighbors you trust to get your mail, walk your dog, or feed your plants when you go out of town. Before, you would just supply them with a house key. There’s a better way to do it now. Thanks to the innovative ADT Trusted Neighbor Feature, you’ll never have to fret over misplaced keys or doors left unsecure. 

All you need is an ADT security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings it all together. Here’s how it works: 

  1. You assign access to a trusted person, like a neighbor or relative, via the ADT+ app.
  2. Then, you set permissions. You can provide neighbors with timed access, permitting them to enter and exit during specific hours, or event-based entry. For instance, if a box shows up, the system can unfasten the door to let your neighbor move it indoors once it validates them.
  3. After you’ve set up access, your Google Nest Doorbell uses familiar face detection to verify your neighbor as they come near the door.
  4. Your ADT security system will disarm and unlock the door when the approachee is authenticated as a permitted user.
  5. You are sent immediate updates as your friend, neighbor, or family member enters and departs. The app also provides a complete log. 
  6. Once the trusted neighbor departs, your smart door lock secures independently to shield your home.

You can authorize access for any person you want, such as a repair person, dog walker, or a friend who arrives when you’re away. This service is also useful during urgent situations, particularly when you’re away. For example, if a water sensor goes off, your system can authorize event-driven access so an individual can enter and switch off the water supply. Programming permissions is simple with the helpful app. 

Enhance Your Dover Home’s Convenience And Security

ADT Trusted Neighbor is an excellent example of how ADT makes life easier and your Dover home smarter and more secure. This service isn’t just for neighbors and friends, as you’ll benefit from the facial recognition and auto-unlock capability when you’re carrying little ones or groceries. After you're inside, the door secures behind you automatically.

Request Your ADT Home Security System In Dover With The Latest Tools

Benefit from like ADT Trusted Neighbor and smart surveillance with a new home security system in Dover from Secure24 Alarm Systems. A national ADT dealer, we’re excited to provide the latest technology from the leader in home security. Dial (302) 238-1722 today to design your package. Our skilled team can answer whatever questions you have about the ADT+ app, Google Nest cameras, and how to make things work in unison.